Terms of Service

Crevator is a software platform designed primarily to help UGC creators organize and manage aspects of their creator businesses.

Depending on your account, plan, location, and the functionality currently available, Crevator may provide tools for:

• Managing leads, brands, clients, and campaigns
• Tracking creator deals
• Tracking payments and revenue
• Managing workflows and calendar events
• Creating and managing invoices
• Uploading and storing business files
• Building and publishing creator portfolios
• Receiving creator payments through supported payment providers
• Generating scripts using artificial intelligence
• Analyzing contracts using artificial intelligence
• Receiving AI-powered business assistance through AI Coach
• Other creator-business management functionality

Crevator is a software provider. Unless we expressly state otherwise, Crevator is not a talent agency, creator management agency, employer, brand, financial institution, law firm, accounting firm, tax adviser, or party to agreements between creators and brands.

You must be at least 16 years old to create a Crevator account.

If you are under 18, you may use Crevator only where permitted by applicable law and, where required, with the permission of a parent or legal guardian.

By creating an account, you represent that:

• The information you provide is accurate;
• You are legally permitted to use the Service;
• Your use of Crevator does not violate applicable law; and
• If you are acting on behalf of a business or other organization, you have authority to act on its behalf.

We may restrict access to the Service in countries or jurisdictions where providing the Service would be unlawful or impractical.

You are responsible for maintaining the confidentiality and security of your Crevator account and login credentials.

You are responsible for activity conducted through your account unless caused by circumstances for which Crevator is legally responsible.

You agree to provide accurate account information and to keep relevant information reasonably up to date.

You must notify us at support@crevator.com if you believe your account has been accessed without authorization.

You may not:

• Share access in a way that circumvents plan restrictions;
• Sell or transfer your account without our permission;
• Impersonate another person or business;
• Create accounts for fraudulent or abusive purposes; or
• Attempt to gain unauthorized access to another user's account.

Crevator may offer both free and paid subscription plans.

Features, usage allowances, storage limits, AI allowances, and other functionality may differ between plans.

The current features and limitations presented within Crevator or on our pricing pages form part of the applicable Service offering.

We may modify plan features, usage limits, or pricing from time to time.

If a change materially affects an existing paid subscription, we will provide notice where required by applicable law.

Certain users may receive complimentary, promotional, administrative, or other non-paid access to Pro functionality. Such access does not constitute a paid subscription and may be subject to separate conditions or withdrawal.

Crevator Pro is a paid subscription service.

Paid subscriptions are currently processed through Paddle.

Depending on the options available when you subscribe, Pro may be offered on a monthly or yearly billing cycle.

By purchasing Pro, you authorize the applicable payment provider to charge the displayed subscription amount, applicable taxes, and any other charges clearly disclosed at checkout.

Your subscription will automatically renew at the applicable billing interval unless you cancel it before renewal, subject to applicable law.

Prices, currency, applicable taxes, billing frequency, and other payment information will be displayed during checkout.

Paddle may act as merchant of record for Crevator subscription transactions and may independently process payment, billing, and tax information according to its own terms and privacy practices.

Crevator does not store your complete payment card information.

Unless otherwise stated during purchase, paid subscriptions automatically renew.

For example:

• A monthly subscription generally renews each month.
• A yearly subscription generally renews each year.

The applicable subscription fee will be charged through the payment method associated with your subscription unless you cancel before renewal.

Where applicable law requires additional renewal notices, reminders, or consent, those requirements will apply.

You may cancel your Pro subscription through the subscription-management functionality provided by Crevator or its payment provider.

Unless otherwise stated or required by law, cancellation generally prevents the next renewal rather than immediately terminating the period you have already paid for.

If you cancel a subscription during a paid billing period, you will generally retain Pro access until the end of that paid period.

After the paid period ends, your account may return to the Free plan unless another valid Pro entitlement applies.

Deleting your Crevator account and cancelling a subscription are separate actions.

Additional refund and cancellation terms are described in our Refund & Cancellation Policy.

If your Pro access ends and your account returns to the Free plan, Crevator may apply the limits associated with the Free plan.

Crevator is designed, where reasonably possible, to apply downgrades non-destructively.

This means existing content exceeding Free-plan limits may remain associated with your account, while certain new actions may be restricted until your usage falls within the applicable Free limits or you regain Pro access.

For example, depending on the current plan rules:

• Existing deals are not automatically deleted;
• Existing campaigns are not automatically deleted;
• Existing files are not automatically deleted solely because you exceed the Free storage allowance;
• Existing AI history is not automatically deleted;
• Existing published portfolio content is not automatically deleted solely because a template becomes unavailable on Free.

However, you may be prevented from creating additional restricted content, uploading additional files, using certain premium templates, or performing other Pro-restricted actions.

Current limits displayed in Crevator take precedence over examples in this section.

Refund eligibility is governed by our Refund & Cancellation Policy and applicable law.

Nothing in these Terms limits any mandatory refund, withdrawal, cancellation, or consumer right that cannot legally be excluded.

Crevator provides tools that allow creators to record and manage relationships with brands and clients.

Unless explicitly stated otherwise, Crevator is not a party to any agreement between a creator and a brand or client.

Crevator does not guarantee:

• That a brand will hire a creator;
• That a creator will complete work satisfactorily;
• That a brand will make payment;
• That a creator will receive a particular amount;
• That campaign information entered by a user is accurate;
• That a brand or creator will comply with a contract;
• The performance of content or advertising; or
• The outcome of a creator-brand relationship.

Users are responsible for evaluating the people and businesses with whom they choose to work and for understanding and complying with their agreements.

Crevator provides tools for recording and organizing creator income, deal values, pending payments, received payments, performance-based compensation, and other financial information.

Unless expressly stated otherwise, amounts shown within these tools are based on information entered by users or received from supported integrations.

Crevator does not guarantee that:

• A pending payment will actually be received;
• An estimated payment is ultimately payable;
• A recorded amount is legally owed;
• Financial information entered by a user is accurate;
• A performance-based payment calculation matches a brand's final calculation; or
• Crevator's financial dashboard constitutes an official accounting record.

Users remain responsible for verifying their own financial information.

Certain Crevator functionality may allow creators to receive payments using Stripe Connect/Express.

Stripe provides the underlying payment-processing and connected-account services.

Users may be required to create or connect a Stripe account and satisfy Stripe's identity, eligibility, compliance, and verification requirements.

Stripe may control matters including:

• Payment authorization
• Payment processing
• Identity verification
• Payout timing
• Payment-method acceptance
• Chargebacks
• Disputes
• Refund processing
• Account restrictions
• Holds or reserves
• Regulatory requirements

Crevator does not guarantee that Stripe will approve an account, payment, payout, refund, or transaction.

Use of Stripe functionality is also subject to applicable Stripe agreements.

Crevator does not store full card numbers or complete banking credentials processed by Stripe.

Crevator may provide functionality to help users generate, organize, store, or track invoices and payment records.

These tools are provided for convenience and business administration.

Crevator is not an accounting, tax, or legal service.

Users are responsible for determining:

• Whether an invoice is legally required;
• What information must appear on an invoice;
• Whether VAT, sales tax, GST, or another tax applies;
• The appropriate tax rate;
• Whether reverse-charge rules apply;
• Their tax residence and registration obligations;
• How income must be reported;
• Whether generated documentation satisfies applicable accounting requirements; and
• How long records must legally be retained.

Crevator may provide calculations, currency information, tax-related fields, or other assistance, but users remain responsible for verifying their accuracy and obtaining professional advice where appropriate.

Crevator provides AI-powered functionality, including features such as:

• AI Coach
• AI Script Generator
• Contract Analyzer

These features may use third-party artificial intelligence technology, including technology provided by OpenAI.

AI-generated information is generated automatically and may be incomplete, inaccurate, outdated, misleading, or unsuitable for a particular situation.

You are responsible for reviewing AI-generated output before relying on or using it.

Crevator's Contract Analyzer is intended to help creators understand contracts and identify provisions that may deserve attention.

It is not a substitute for a qualified lawyer.

Contract Analyzer output:

• Does not constitute legal advice;
• Does not create an attorney-client relationship;
• Does not guarantee that a contract is valid or enforceable;
• May fail to identify important legal issues;
• May incorrectly interpret contractual language;
• Should not be treated as a definitive assessment of your legal rights or obligations.

You remain responsible for reading and understanding contracts before signing them.

For important, unusual, high-value, or legally complex agreements, you should consider obtaining advice from a qualified legal professional.

AI Coach is designed to provide informational and business-oriented assistance.

Its output may include suggestions relating to creator work, pricing, negotiations, campaigns, workflows, business decisions, or similar topics.

AI Coach does not provide professional legal, accounting, financial, investment, or tax advice.

You remain responsible for decisions made based on AI-generated information.

Crevator's AI Script Generator assists users in creating scripts, hooks, concepts, and other creative material.

AI-generated content may resemble existing ideas, phrases, concepts, or content and may not be unique.

Crevator does not guarantee that AI-generated content:

• Is original;
• Is free of third-party intellectual-property claims;
• Will achieve particular engagement or conversion results;
• Complies with a particular platform's advertising rules;
• Satisfies a brand brief; or
• Is factually accurate.

Users are responsible for reviewing and appropriately modifying content before publishing or delivering it.

You must have the necessary rights and authority to submit information to Crevator's AI tools.

Do not knowingly submit content that you are prohibited from sharing.

Where you upload a contract or provide confidential brand information for AI analysis, you are responsible for determining whether you are permitted to provide that information to an AI-powered service.

Additional information about AI processing is available in our Privacy Policy.

"User Content" means information or material that you upload, create, enter, store, publish, or otherwise provide through Crevator.

This may include:

• Videos
• Images
• Contracts
• Documents
• Portfolio materials
• Testimonials
• Brand information
• Deal information
• Notes
• Scripts
• Profile information
• Other creator-business content

As between you and Crevator, you retain ownership of your User Content, subject to any rights belonging to third parties.

Crevator does not acquire ownership of your User Content merely because you upload it to the Service.

You grant Crevator a limited, non-exclusive license to host, store, process, reproduce, transmit, display, and otherwise technically use your User Content only as reasonably necessary to operate, provide, secure, and improve the Service and to perform actions you request.

For example, this allows us to:

• Store your files;
• Display content in your account;
• Publish content you choose to include in a public portfolio;
• Process information through AI features you choose to use;
• Generate requested documents;
• Deliver files or content through functionality you activate.

This license does not transfer ownership of your User Content to Crevator.

If you choose to publish a Crevator portfolio, the information you publish may become publicly accessible on the internet.

You are responsible for the content you publish.

You represent that you have appropriate rights to publish material included in your portfolio, including, where applicable:

• Images
• Videos
• Brand names or logos
• Testimonials
• Client information
• Creative work

You should not publish confidential information or material that you are contractually prohibited from disclosing.

Crevator may remove public content where reasonably necessary to comply with law, protect third-party rights, enforce these Terms, or protect the Service.

Crevator and its licensors retain all rights in the Service itself, including its:

• Software
• Source code
• Interface
• Design
• Branding
• Logos
• Documentation
• Original content
• Features
• Systems
• Databases
• Other intellectual property

Except as expressly permitted, you may not copy, reproduce, sell, sublicense, reverse engineer, distribute, or commercially exploit Crevator's proprietary technology or branding.

These restrictions do not apply to User Content that you own.

You must use Crevator lawfully and responsibly.

You may not use Crevator to:

• Violate applicable law;
• Commit or facilitate fraud;
• Infringe intellectual-property rights;
• Upload malicious software or harmful code;
• Attempt unauthorized access to systems or accounts;
• Circumvent security or usage restrictions;
• Abuse AI, storage, payment, or other infrastructure;
• Send spam or unauthorized communications;
• Harass, threaten, exploit, or impersonate others;
• Store or distribute unlawful content;
• Process stolen payment information;
• Conduct deceptive or fraudulent transactions;
• Interfere with Crevator's operation;
• Scrape or systematically extract the Service in an unauthorized manner;
• Resell access to Crevator without authorization; or
• Use the Service in a way that creates unreasonable technical or security risks.

We may take reasonable action to investigate or restrict suspected abuse.

Crevator relies on third-party providers to provide parts of the Service.

These currently include providers such as:

• Lovable
• Supabase
• Cloudflare
• OpenAI
• Paddle
• Stripe

Third-party services may be governed by their own terms, policies, availability, and technical limitations.

Crevator is not responsible for third-party services to the extent such responsibility cannot reasonably or legally be attributed to Crevator.

Changes, outages, restrictions, or discontinuation by third-party providers may affect certain Crevator functionality.

We aim to keep Crevator available and reliable, but we do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable due to:

• Maintenance
• Updates
• Security measures
• Technical failures
• Third-party outages
• Infrastructure issues
• Events outside our reasonable control

We may add, modify, replace, or discontinue features as Crevator develops.

Where a change materially affects an existing paid service, we will provide notice where required by applicable law.

Certain Crevator features may be identified as beta, preview, experimental, or under development.

Such features may:

• Change significantly;
• Contain errors;
• Be temporarily unavailable;
• Have incomplete functionality; or
• Be discontinued.

You should not rely on beta functionality for critical business operations unless you maintain appropriate independent records or backups.

We may suspend or restrict an account where reasonably necessary because of:

• Material or repeated violation of these Terms;
• Fraud or suspected fraud;
• Security threats;
• Abuse of the Service;
• Unlawful activity;
• Non-payment of applicable charges;
• Requests from competent authorities;
• Risk to other users or Crevator's infrastructure.

Where appropriate and legally required, we will provide notice and an opportunity to address the issue.

We may terminate accounts for serious or repeated violations.

Nothing in this section limits mandatory rights available under applicable law.

You may delete your Crevator account using available account functionality.

Account deletion is intended to permanently remove the account and associated content, subject to information we must or are permitted to retain for legal, accounting, tax, security, dispute-resolution, or regulatory reasons.

If you have an active paid subscription, account deletion may also require cancellation of that subscription.

Deleting your account may result in permanent loss of your Crevator data.

More information about data deletion and retention is provided in our Privacy Policy.

Although Crevator provides storage and management functionality, users should maintain independent copies of important business records and files where appropriate.

Crevator should not be treated as the sole permanent archive for irreplaceable contracts, tax records, original creative files, or other critical business information.

To the extent permitted by applicable law, Crevator is provided on an "as available" and "as is" basis.

We do not guarantee:

• Continuous or uninterrupted availability;
• That every feature will always remain available;
• That the Service will be free from errors;
• Particular business results;
• Brand deals or opportunities;
• Payment from brands;
• Particular creator earnings;
• Accuracy of AI-generated information;
• Accuracy of user-entered financial information;
• Legal validity of AI contract analysis;
• Tax or accounting compliance;
• Performance of third-party services.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

To the maximum extent permitted by applicable law, Crevator will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from use of the Service, including loss of profits, business opportunities, goodwill, data, or anticipated revenue, where such liability may lawfully be limited.

Crevator is not responsible for losses resulting solely from:

• Agreements between creators and brands;
• A brand failing to pay a creator;
• User-entered financial information;
• Reliance on AI-generated content;
• A user's failure to review a contract;
• Tax or accounting decisions made by a user;
• Content published by a user;
• Actions independently taken by Paddle, Stripe, OpenAI, or other third-party services.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded under applicable consumer-protection law.

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs resulting from your unlawful use of the Service, your infringement of third-party rights, or User Content that you were not legally entitled to upload or publish.

This provision does not apply to the extent a claim results from Crevator's own unlawful conduct or where such an obligation cannot legally be imposed on you.

If you use Crevator as a consumer, you may have mandatory rights under the laws applicable to you.

Nothing in these Terms is intended to waive or restrict consumer rights that cannot legally be waived or restricted.

Where these Terms conflict with mandatory consumer-protection law, the mandatory law applies.

These Terms are governed by the laws of Sweden, without prejudice to mandatory consumer-protection rights that may apply under the laws of your country of residence.

If you are a consumer residing in the European Union or another jurisdiction providing mandatory local rights, you may have the right to bring proceedings in courts available to you under applicable law.

For business users, disputes shall, to the extent legally permitted, be subject to the competent courts of Sweden.

We may update these Terms as Crevator develops, our business model changes, new functionality is introduced, or legal requirements change.

For material changes, we may provide notice through the Service, by email, or by another reasonable method.

Where required by law, we will request consent rather than treating continued use as acceptance.

The "Last Updated" date indicates when these Terms were most recently revised.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

If Crevator does not immediately enforce a provision of these Terms, that does not necessarily waive our right to enforce it later.

These Terms, together with the Privacy Policy, Refund & Cancellation Policy, and any additional terms expressly presented for a particular feature or purchase, constitute the agreement governing your use of Crevator.

If specific additional terms conflict with these general Terms, the more specific terms will govern the relevant feature or transaction to the extent stated.

Questions about these Terms may be sent to:

Crevator
Stockholm, Sweden
Email: support@crevator.com
Website: www.crevator.com